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Survey about Vietnam biz communications

How do Vietnamese communicate at work when most use smartphone and communicate each other via messaging daily?

Survey about Vietnam biz communications
Survey about Vietnam biz communications

87% use email at work. However, 63% of emails used at work is the free email such as Gmail or Yahoo! mail.

Messaging app usage is more popular. 95% use messaging at work

Zalo is used the most followed by email and Facebook Messenger, Skype.

Messaging app is more popular for inner circle. Messaging app is even common with customer or partners although email ratio is also high.

Still operational works such as information sharing, reporting, business applications are conducted manually (paper, telephone)

To view the full report, please click the button below

Number of respondents: 579

From 16 - 39 year olds nationwide 

Conducted on Jan, 2019 

Q&Me Vietnam Market Research

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